DEMKADA

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Customer Support


Context Help

If you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A context menu will open. It includes elaborate information about all the operations that you can perform on the page in question. Each popup appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge assortment of tutorial videos explaining how to work with our hosting Control Panel. They're shot for those of you who want to see how things are getting done instead of just reading articles. In this way, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you need, have a glimpse at our extensive Frequently Asked Questions section, which contains questions asked by actual clients and provides real solutions. We frequently update our Frequently Asked Questions database with new questions & answers in order to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ database either, you can contact our excellent team of technical support engineers available 24/7/365 and eager to help you with any query. Each support ticket you send will be responded to in less than 60 minutes (the average ticket response time is about twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 205984

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com